Chatbot Script Template

I’m often asked for my favorite tools or best ways to organized a script for a bot, and my answer is very simple: Google Sheets! Years ago, I created a template that I still use today to draft and organize my flows, and many other designers in the field use it too.

In the video below, you'll see a walkthrough of how to access the template, create your own editable version and how to use the script template to write a chatbot script.